Several years ago SR SUNTOUR started a project whose target was to include highly skilled sponsored athletes into all stages of the development process of new products. The WERX program was launched then as a long term project to improve the quality, function and performance of its products.
SR SUNTOUR North America has expanded this idea with a full menu of service options to keep your SR SUNTOUR products performing at their best. All services performed are backed for 90 days once delivered.
Prices include labor and parts detailed in each service repair menu. Additional parts may be required. Shipping charges at checkout are for returning the fork to the customer. Customer is responsible for the shipping and cost to our facility.
It is recommended to replace the oil in your cartridge every year or 100 hours of use approximately.
Rear shocks should have the air sleeve serviced every year. Full shock service should be performed every 2 years.
After the order is placed, SR SUNTOUR North America will contact the customer in 1 business day to set up shipping instructions and a Return Authorization Number. PLEASE Do Not Ship Us Your Items Before We Contact You! Thanks in advance.
AIR SLEEVE SHOCK SERVICE
- Clean and inspect shock for wear/damage
- Torque check on safety fasteners
- Replace seals and wiper
- Replace DU bushings
- Check controls for proper functions
SHOCK FULL SERVICE
- Clean and inspect fork for wear/damage
- Torque check on safety fasteners
- Check controls for proper functions
- Replace worn/damaged small parts, ie wipers, seals, bushings etc.
- Replace DU bushings
- Air sleeve service and lubrication
- Oil service for IFP and damper
- Inspect shock for function on hand dyno