Special Programs

Factory Werx Service

Three years ago SR SUNTOUR started a project whose target was to include highly skilled sponsored athletes into all stages of the development process of new products. The WERX program was launched then as a long term project to improve the quality, function and performance of its products. SR SUNTOUR North America has expanded this idea with a full menu of service options to keep your SR SUNTOUR products performing at their best.

Call us at 855-205-BIKE(2453) to discuss service options and to receive your Return Material Authorization (RMA) number.

View WERX Packages

Upgrade Program

2019 is here! With the popularity and customer satisfaction, SR SUNTOUR North America is continuing the success of the Upgrade Program for another year. 

This program is designed to allow riders using less than ideal equipment to upgrade to a fork that will perform at a higher level than what they currently own and ride, and be purchased at a substantially discounted price from MSRP.

The rules to apply are the same as they have been in the past. Applicants must be the original owner of the bike or fork that they are upgrading from. A valid proof of ownership must be submitted and we would require the serial number of any SR SUNTOUR fork. We will not require the serial number from a competitor's fork and we do not require the fork to be sent to us. 

Prices below reflect the upgrade discount from MSRP. 

  • XCR LO 24 AIR $149.95 USD (Kid's 24" air fork)
  • XCR34 LO R AIR 15QLC 29/27.5+ $199.95 USD
  • RAIDON XC LO R AIR 26/27.5/29" $199.95 USD
  • RAIDON XC RL R AIR 27.5/29"$229.95 USD
  • EPIXON 9 LO R 27.5/29"$289.95 USD
  • EPIXON 9 RL R 27.5/29"$319.95 USD
  • RAIDON XC-LO-R 15QLC 29/27.5+ $249.95 - $299.95 USD
  • AION RC PCS 15QLC 29/27.5+$424.95 USD
  • AURON RC2 PCS 15QLC 29/27.5+ $524.95 USD
  • AURON RC2 PCS 15QLC 27.5-29" $524.95 USD

 

To place your order, please submit an email with your required information and we will get back with you within 1 business day with a coupon code to use at the time of check out. Note that all orders with SR SUNTOUR North America ship for free domestically over $49.95. Shop Now →

If you have any further questions feel free to email us or call us at 1-855-205-BIKE.


Demo To Your Door

With Demo To Your Door you can have the chance to test out one of our top level forks on trails that you already know and love. The fork of your choice ships right to you!

The demo process is simple and easy. We ship the fork right to your home after it has been tuned for your preferences and then you get 3 weeks of saddle time with some of the best suspension that is currently available.

After the 3 week time period you simply remove the fork from your bike and ship it back. We even got you covered on the shipping!

View DTYD Collection

Any new fork that is purchased after the demo period will have the deposit applied to a new order. Deposits that are not applied to a new fork will be fully refunded.

This demo program is restricted to North American customers only.

Forks ship with everything you need for a quick installation with the steering tube pre-cut to fit all size bikes, a shock pump and headset spacers. Install it on your bike and go ride!

Supplies are limited and forks will ship on a first come first serve basis. No back orders or holds. Limit one demo per customer at a time. 

If you have any further questions feel free to email us or call us at 1-855-205-BIKE.


Grassroots Rider Program

Coming in 2019 is the SR SUNTOUR grassroots sponsorship program!

Sponsored riders benefit from exclusive product discounts and upcoming releases. Interested in learning more? Email us to be added to our list!